Contents

  1. Our speeds

  2. Testing your speed


Our speeds

The average download speed on our network depends on the plan you're on. Our 80Mb 'Fast' plan using Fibre To The Cabinet technology is typically 60-70Mb/s (average upload speed of 15-20Mb/s).

However, if you're on our 'Really Fast' full-fibre 115Mb plan the average national speed is 98Mb/s (with an average upload speed of 20Mb/s). Customers on our 'Eggceptional' 1Gb full-fibre plan get an average of 900Mb/s and 115Mb/s upload.

You may see higher or lower speeds than this depending on your postcode and how far away from the green cabinet or exchange you are. 🤞


Testing your speed

We recommend using a public, free to use checker like these:

There are four main reasons why speeds can vary between postcodes:

  1. Your home data usage - for example, video streaming eats up a lot of capacity

  2. Your home network set up - for example, effective placement of your router can aid speeds

  3. Our wider network usage - latest iOS or game releases can really impact download speeds across the network

  4. Distance from the cabinet - if your home is quite far from the green cabinet (called a DSLAM or PCP cabinet) on your street, your speeds may be slower

If you are having trouble with your connection speeds and want to improve them, see here.

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