On the day that you sign up, you'll pay your £60 connection charge.

We'll email you your first monthly bill during the first full month that you're with us. It will include three items:

  1. Your monthly broadband charge for the first month you joined (depending on the day you joined - e.g. if you joined on the 15th of the month you'd pay half of the monthly cost)

  2. Your monthly broadband charge for the month you're now in (you'll pay the full cost of your monthly plan for this)

  3. Any calls you’ve made in the previous month

  4. Any extra charges from the previous month - e.g. if you've booked but then missed an Openreach engineer visit

Cuckoo corner 🐣

💡 Fun fact: The female cuckoo doesn't actually "coo-coo". Her bubbling call is instead often said to resemble the sound of bath water running out when the plug is pulled. Apparently.

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