Joining Cuckoo

Switching to Cuckoo, getting set up and moving home

12 articles in this collection
Written by Matthew Garner and Mike Keefe

Switching to Cuckoo

How to re-join Cuckoo

Written by Matthew Garner
Updated over a week ago

Do I need to contact my existing provider?

Written by Matthew Garner
Updated over a week ago

What happens after I sign up?

Written by Matthew Garner
Updated over a week ago

When will my router arrive?

Written by Matthew Garner
Updated over a week ago

When will I go live?

Written by Matthew Garner
Updated over a week ago

Can I go live quicker? I need to be connected sooner.

Written by Matthew Garner
Updated over a week ago

Why do I pay a £60 setup fee?

Written by Matthew Garner
Updated over a week ago

Today is my go-live date, but I cannot connect to the internet

Written by Matthew Garner
Updated over a week ago

Moving Home

How can I stay with Cuckoo when I move house?

Written by Matthew Garner
Updated over a week ago

Engineer visits

Why was I charged for an engineer visit?

Written by Matthew Garner
Updated over a week ago

What happens during an installation?

Written by Mike Keefe
Updated over a week ago

How can I book an engineer visit?

Written by Matthew Garner
Updated over a week ago