At the point of signing up to a Cuckoo product, you will have to agree to a soft credit check being carried out before a contract can be agreed.
A soft credit check doesn't impact your credit score and any failed check will not be visible to other lenders.
If you complete an order, the credit check is then turned into a hard credit check and will show on your account.
If you don't pass the credit check and you have specific questions around what influenced the decision, you should get in touch with Transunion to request a credit report.
We recognise that credit reports may not always reflect your most current financial circumstances. If you believe that information in your credit report is inaccurate, you have the right to request a correction by contacting the credit reference agency directly.
Transunion
Website - transunion.com
Telephone - 0330 024 7574
Address - Floor 2, 280 High Holborn, London, WC1V 7EE
If your circumstances change, you may want to replace your order in 3-6 months and join the flock then.