Contact the team
Updated over a week ago

We try to sort out any issues you might have before you even know you’ve had them. But if you do ever need help, there are a bunch of ways to talk to us.

Already with Cuckoo - I signed up before 13 February 2024

From the 1st of April 2024 all questions and queries should be directed to Home Telecom.

New to Cuckoo - I signed up on or after 13 February 2024

If you're new to the flock and signed up on or after 13 February 2024, you can talk to our helpful Customer Care Team.


0330 912 9955

Lines are open:

8am to 8pm, Monday to Friday (Excluding Bank Holidays, when we are available 9am to 5.30pm)

9am to 5.30pm, Saturday and Sunday


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