ant to verify that you’re receiving your internet plan’s advertised speeds? Plume Home automatically runs an ISP speed test on your gateway extender every 12 hours as long as your Plume Home network is idle, to provide you with an up-to-date number. You can run the ISP speed test any time via the Plume Home app on iOS and Android, even when not connected to your Plume Home WiFi network.
How to run an ISP speed test from the Network page
Open the Network page and tap the Speed test icon on the top right under the Connectivity tab.
The Speed test page displays a history of all automatic and manual ISP speed tests performed on your network within the last 30 days.
The results can be filtered for both download and upload results, and periods of 24 hours, 7, or 30 days.
Tap on Run speed test. This will trigger a speed test on your gateway extender, and after a few minutes, you'll see the results.
If the speed test fails, try again.
Running a Speed test from the Home page
You can also quickly run a speed test directly from the Home page.
From the Home page, tap the Check speed button.
Once the speed test is complete, the result will be displayed.
Use the Run speed test button to perform another speed test.
The most recent result will now be displayed on the Home page.
Tapping on the most recent results brings up the Speed test page, which contains the last 30 days of speed tests.
ISP speed test limits
While the Ethernet ports on Plume SuperPods, PowerPods, and the original Plume pods are fully capable of operating at their rated speeds in actual use, the ISP speed test application built into the hardware may be limited in the results that can be measured and displayed. This does not affect actual WAN (Internet) performance, but in some cases, you may see some unexpected results in the speed tests reported.
Overhead will always limit the reported throughput on a speed test compared to the physical layer's capabilities. On a Gigabit Ethernet port with a Gigabit WAN connection, you can expect about 940 Mbps as the maximum throughput.
The built-in ISP speed test is limited to reporting results of around 200 Mbps for the original Plume pod, even if the actual throughput achieved is higher. If you have a connection faster than 200 Mbps and are using the original Plume pod as the gateway extender, use the Device speed test feature when your mobile is connected to the gateway extender to get a better idea of the speed it is getting. If you have a PC or Mac, you can download the stand-alone Speedtest by OOKLA speed app to run speed tests while connected to the gateway. If you have a Gigabit internet connection, keep in mind that the results will still be limited based on the WiFi connection to the extender.
Why are there missing speed tests?
The most likely reason there's a gap in the speed test history is that your network was busy when the automatic test was scheduled. By default, Plume Home runs an ISP speed test every 12 hours. If your network is busy at the scheduled time, that test will be skipped.
The automatic ISP speed test will not run if your network is offline or if the speed test servers are temporarily unresponsive. If these cases, check your connection and try running the test again later.
Notes
Running a speed test may affect the performance of other connected devices, which is why they do not automatically run when the network is busy.
ISP speed tests only test the connection at the gateway extender. The Device speed test feature checks the WiFi performance of the other extenders in your network.