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Motion is being detected but I’m not receiving an alert.

How to troubleshoot motion notifications that aren't coming through.

Updated over a week ago

If you are in away mode and not receiving an alert when motion is detected, this is due to there not being enough motion to trigger an alert. You can try adjusting your Motion sensitivity settings to High to receive alerts when lower thresholds of motion are detected.

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Follow the instructions below if you are using a version of HomePass prior to 3.91

If you are in away mode and not receiving an alert when motion is detected, this is due to there not being enough motion to trigger an alert. You can try adjusting your Motion sensitivity settings to High to receive alerts when lower thresholds of motion are detected.

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