Timeouts allow you to pause internet access for People, Groups, and devices in real-time. Likewise, you may need to cancel or make changes to those Timeouts while they're still active.
All Timeouts can be managed from the Home page for your convenience; however, you can also manage an active Timeout from anywhere it is displayed in the Plume Home app.
Cancelling or ending a Timeout from the Home page
Scroll down to the Manage section of the Home page, where all active Timeouts are displayed.
Tap the Timeout tile you want to cancel.
Tap End Timeout.
Scroll down to the Manage section of the Home page, where all active Timeouts are displayed.
Select the Timeout tile you want to modify.
Select the new Timeout setting.
Tap Set new Timeout.
Open the Profiles page.
Tap on the People or Group tab and swipe through the Profiles until you find the one you want.
Tap the currently active Timeout button displayed under the Profile image.
Modify the Timeout as needed:
Select End Timeout to end the Timeout.
Select the new duration of the Timeout, and then tap Set new Timeout to save.
The Profile will now display the new expiry of the Timeout if applicable.
Modify or end an existing Timeout from the Device page
Open the Network page and switch to the Devices tab.
Open the Timeout device list and select the device currently in a Timeout.
Tap the currently active Timeout button displayed under the device information.
Modify the Timeout as needed:
Select End Timeout to end the Timeout.
Select the new duration of the Timeout, and then tap Set new Timeout to save.
Important: If the Timeout for the device was initially set based on the Profile, the change you make will affect the Timeout for the Profile. Tap Confirm to continue.
The device will now display the new Timeout expiry if applicable.