Cuckoo

How do I block a website or IP address?

How to allow access to a previously blocked website

How do I approve (unblock) a website?

Will enabling parental controls impact my network's performance?

Timeouts allow you to pause internet access for People, Groups, and devices in real-time.

Changing and deleting a Timeout

Pausing Internet access with a Timeout

The Timeout feature lets you instantly freeze or pause internet access for a Person or Group Profile, or individual devices when needed.

Setting a quick Timeout for a person, group, or device

Introduction to Focus

Content filtering lets you restrict the type of internet content a person or group can access while connected to the Plume Home network.

Content filtering

Moving from HomePass to the new Plume Home app.

Internet Freeze to Focus migration

How to reassign a device that now belongs to another person in the property.

How do I transfer a device from one person to another?

Content and Parental control

Find answers and get help from Intercom Support and Community Experts

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